IT Service Management(ITSM)
The topic "ITSM" covers IT Service Management(ITSM) - which extends into Enterprise Service Management (ESM) - and the automation to make it work.
The suite "SMAX" can include "AMX", "CMS", and "HCMX".
The suite "SMAX" can include "AMX", "CMS", and "HCMX".
- Asset Management X (AMX)
- Configuration Management System (CMS)
- Hybrid Cloud Management X (HCMX)
- Service Manager Automation X (SMAX)
- Service Manager (SM)
News
A wide, powerful range of integrations are available. E.g:- automatically generated incident tickets from OBM events
- using UCMDB-Browser to view CIs and their relations
- using OO for automation
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