The topic "Tools" covers what usually is called "tools", necessary for operating the ITOM products.
This includes tools for data exchange/conversion like Connect-IT,
Configuration Management including discovery, like UCMDB and UD,
and runtimes - like docker, kubernetes, and OMT on top of both.
| Abbreviation | Full Product Name | Remarks |
| CMS-UI | CMS-UI, part of UCMDB | Configuration Management System User Interface |
| OMT | OPTIC Management Toolkit | Runtime on top of Kubernetes and Docker, formerly CDF |
| OPTIC DL | OPTIC Data Lake | Big Data Database to store all the data, e.g. for reporting |
| UCMDB | Universal Configuration Management DataBase | Main Component of Configuration Management |
| UD | Universal Discovery | Configuration Discovery |
| CIT | Connect-IT | Data Exchange, Data Conversion |
